Terms and Conditions

Terms and Conditions

Last updated: [Insert Date]

Welcome to J&S Corporation ltd trading as grabido ("we", "us", "our"). These Terms and Conditions ("Terms") govern your use of our website [yourwebsite.com] (the "Site") and your purchase of products from us. By placing an order or using this Site, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our Site.

1. Company Information

  • Business name: J&S Corporation Ltd
  • Trading name: Grabido
  • Registered address: 39 Westwood Av HA28NR Harrow
  • Company registration number: 16556864
  • Contact email: info@grabido.co.uk
  • VAT number: [If applicable]

2. Eligibility

By using this Site, you confirm that you are at least 18 years old, or are using the Site under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding contract.

3. Products and Descriptions

We make every effort to display our products, including colours, materials, and dimensions, as accurately as possible. However:

  • Slight variations may occur between the product images and the item you receive (e.g. due to screen display settings or manufacturing batch differences).
  • We reserve the right to modify, discontinue, or update product listings at any time without prior notice.
  • All products are subject to availability. If an item becomes unavailable after you place an order, we will notify you and offer a refund or suitable alternative.

4. Pricing and Payment

  • All prices are listed in [GBP (£)] and include/exclude VAT where applicable [delete as appropriate].
  • We reserve the right to change prices at any time, but changes will not affect orders already confirmed.
  • Payment must be made in full at the time of ordering through our approved payment providers (e.g. Shopify Payments, PayPal, etc.).
  • We reserve the right to refuse or cancel any order where we suspect fraudulent activity, pricing errors, or payment issues.

5. Order Confirmation and Acceptance

Once you place an order, you will receive an order confirmation email. This confirms we have received your order, but does not guarantee acceptance. We reserve the right to accept or decline any order at our discretion (for example, in cases of stock unavailability, pricing errors, or suspected fraud). A contract is only formed once we confirm your order has been dispatched.

6. Shipping and Delivery

As we work with international suppliers and fulfilment partners, please note:

  • Estimated delivery times are between [3-5 business days /1-2weeks], depending on your location and the product ordered.
  • Delivery times are estimates only and are not guaranteed. Delays may occur due to customs processing, courier delays, or supplier stock issues.
  • Some orders may be shipped directly from our suppliers' warehouses located outside the UK. As a result, items in a single order may arrive in separate packages and at different times.
  • You are responsible for providing an accurate delivery address. We are not liable for delays or non-delivery caused by incorrect address information.
  • Any customs fees, import duties, or local taxes incurred upon delivery (for international suppliers) are the responsibility of the customer, unless otherwise stated at checkout.

7. Right to Cancel (UK Consumer Contracts Regulations)

If you are a consumer shopping from within the UK, you have the legal right to cancel your order within 14 days of receiving your goods, without giving a reason, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

To cancel:

  • Notify us in writing (email is acceptable) within 14 days of receiving your order.
  • Return the item(s) to us within 14 days of notifying us of your cancellation, in their original, unused condition.
  • You will be responsible for the cost of return postage unless the item is faulty or not as described.

We will process your refund within 14 days of receiving the returned goods, using the original payment method.

Exceptions: Certain goods are exempt from the right to cancel, including personalised or made-to-order items, and sealed goods that are not suitable for return due to health/hygiene reasons once unsealed.

8. Faulty, Damaged, or Incorrect Items

If an item arrives faulty, damaged, or different from what you ordered:

  • Contact us within [X days] of receiving your order at [support email], including your order number and photos of the issue.
  • We will offer a replacement, exchange, or full refund (including original delivery costs) in line with your rights under the Consumer Rights Act 2015.

9. Returns Process

  • Contact us before sending any item back, so we can provide return instructions (returns sent without prior authorisation may not be accepted).
  • Items must be unused, in original packaging, and in resaleable condition (unless faulty).
  • Refunds will be issued to your original payment method within 14 days of us receiving the returned item.

10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased.
  • Our total liability for any claim relating to your order will not exceed the total amount paid for that order.
  • Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, or for fraud, or any other liability that cannot be excluded under law.

11. Third-Party Suppliers

Some or all products sold on this Site are fulfilled through third-party suppliers and dropshipping partners. While we carefully select our suppliers, we do not manufacture the products directly and rely on supplier information for stock levels, dimensions, and materials. We will make reasonable efforts to ensure accuracy but cannot guarantee it in all cases.

12. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of [Your Store Name] or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.

13. Privacy

Your use of the Site is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal data in accordance with UK GDPR and the Data Protection Act 2018.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@grabido,co.uk] Address: HA28NR

This document is a general template and does not constitute legal advice. Please have it reviewed by a qualified solicitor to ensure full compliance with UK consumer law before publishing it on your live site.